
MICE Help Desk
Do you need assistance with your Group, Meeting & Events Development?

Having your own Group, Conference and Events Development Manager is often considered a luxury in your hotel business but when you don’t have that luxury, where can you find the support that you need all in one place?
We’ve made it easier than ever to get expert guidance, advice and bitesize training from our MICE Solutions Help Desk! Whether you need assistance with your weekly commercial strategy, month end reporting, forecasting, system configuration or simply some bite size training for your team, we’re here to save you time and reduce stress, whenever you need it.
What’s new
You can now buy a block of banked time with our dedicated specialists, available for you to use as and when you need the support. This means faster, more efficient resolutions for your Sales or Reservations challenges.
Got a quick question? Need expert guidance? Or simply want to bounce ideas off a professional? We’re here for it all!
Flexible Plans to Suit Your Needs
With four pricing plans available, you can choose the option that best fits your business. Every plan includes:
✅ Expert support from our team of hospitality professionals
✅ Time-saving solutions – Quick, effective issue resolution
✅ Fast responses – so you can focus on your day-to-day operations
✅ Flexibility – Use your purchased time as needed, with clock tracking and detailed usage reports
Think of our MICE Help Desk as having your very own Group, Conference & Events Development Manager on hand, ready when you need us.
Let us Handle the Troubleshooting!
Take the hassle out of problem-solving. Choose your plan today and experience seamless support from our expert team.
To book, contact our MICE help desk on 07813 451075.
All plans will be invoiced. Read our full Service Level Agreement here.

4 hours
£300
Pay for 4 hours of dedicated system support from our team.
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Submit unlimited requests.
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The time can be used as and when required to suit you.
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Time spent on each request will be clock checked and a report will be provided.
8 hours
£550
Pay for 8 hours of dedicated system support from our team.
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Submit unlimited requests.
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The time can be used as and when required to suit you.
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Time spent on each request will be clock checked and a report will be provided.
16 hours
£1000
Pay for 16 hours of dedicated system support from our team.
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Submit unlimited requests.
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The time can be used as and when required to suit you.
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Time spent on each request will be clock checked and a report will be provided.
24 hours
£1500
Pay for 24 hours of dedicated system support from our team.
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Submit unlimited requests.
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The time can be used as and when required to suit you.
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Time spent on each request will be clock checked and a report will be provided.

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