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MICE Help Desk
Supporting with your Property Management System (PMS)

MICE Solutions by Vicky Roberts

Do you need assistance with your Property Management System?

Maybe you need system and process guidance or help amending a contract? We can help with system support and configuration. If we are unable to fix it directly for you we will facilitate the escalation process with your Property Management System supplier.  So for a hassle-free, quick solution, choose from one of the options below, submit your Sales or Reservations queries to us and one of our team will get back to you. 

Have questions? Speak to our team on 07813 451075.

  • One time ticket*

    15£
     
    Submit a one time ticket for help with a particular issue
     
    • Assistance with 1 x hotel support request
    • Help from our team of experienced hospitality professionals
    • Saves you time - we can solve the problem quicker
    • Fast response - so you can get on with your job

  • The Bundle*

    150£
     
    Bundle of 20 ticket submissions to our help desk team
    Valid for one month
    • 20 ticket submissions per hotel to our help desk team
    • Help from our team of experienced hospitality professionals
    • Saves you time - we can solve the problem quicker
    • Fast response - so you can get on with your job

  • Monthly Subscription*

    250£
    Every month
    Submit unlimited tickets to our team for assistance
     
    • Unlimited ticket's per hotel for a month
    • Help from our team of experienced hospitality professionals
    • Saves you time - we can solve the problem quicker
    • Fast response - so you can get on with your job
    • Includes 60 minutes free configuration time

Read our full Service Level Agreement here.

 

*If you would prefer to be invoiced directly for our help desk service, please contact us so we can set this up for you.

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